5

Great service, procedures were explained thoroughly, & made every effort to return car to me when promised. Since it was a transmission sensor issue, it took a little longer to diagnose than expected, but the part was installed & transmission was re-programmed. Seems like the tranny is still in the 'learning" phase, but is shifting much smoother with no noticeable slipping. Rosebery did an outstanding job at a reasonable price.

Thanks Dan! It was a pleasure servicing your vehicle, and we appreciate your patience with the process. We look forward to seeing you again!

- Roesbery Car Care Walnut Creek
5

Roesbery has taken care of my cars since the early 1990's. First went there because they fixed flat tires and no one else around here did; continued going there because of their expertise, the way they explain the work they recommend and involve the customers in every decision about the car's service, the quality of service & repairs, their reminders about regular services due, the fair prices they charge for their services, and the marvelous crew who are the Roesbery owners & employees. M.D., Walnut Creek

Thank you for your continued loyalty as a customer Mary!

- Roesbery Car Care Walnut Creek
5

Always friendly and very good at what they do.

Thank you!

- Roesbery Car Care Walnut Creek
5

The service on my Nissan Pathfinder was excellent!

Thank you again for being a great customer, we look forward to your next service!

- Roesbery Car Care Walnut Creek
5

I am the first to admit that I know nothing about cars.. except how to drive them! And because I rely on my car for my job, I need a team of mechanics that I can trust. Therefore, it's especially comforting to know a place like this. Mike and Mike (father and son), and Christine and team have been servicing my car for several years now (Toyota 4 Runner with over 180,000 miles). I am extremely happy with the service that they provide. A simple oil change is much more than that here.. Their mechanics do a thorough top-to-bottom, front-to-back check of the car with every oil change. What that means for me, is that they will give me a "head up" on what services need to be done, and when. For example, they gave me a 2-3 month advanced notice on my next major service need so that I could financially plan for it... Much better than getting the dreaded call in the middle of an oil change telling me that I'll be spending 10 times more than I planned to that day. They are also helpful in prioritizing what needs to be done first, if I need to have several things worked on. On the rare (thank goodness!) occasion when an emergency pops up.. such as my car needing attention right away, the team here ALWAYS has a "no problem" attitude. And my car is always finished when promised. NO complaints from me... I am one happy customer!!

5

I was impressed with this place. I worked with Mike and Tracy who were both great honest people, which is really hard to find. I felt I could really trust them (they are a nice family run business) and as a woman this is really important for me as I personally do not know a lot about cars -which puts them 2 stars ahead of anyone else I've brought my car into. I would definitely recommend taking your business here.

5

I took my car to Lexus of Concord because of a recall, and to replace my engine filter (small service). I get a call the next morning (it's SATURDAY) saying that I need $1700! in service because there is a hole in my power steering pressure hose, my arm bushing need to be replaced + alignment afterwards, a low light is out, my license plate light is out... holly cow. I just about had a heart attack, and instantly went onto yelp to find somewhere with good reviews and quick service. Mind you it's Saturday around 12 noon when I start calling around. Then here comes Roesbery to the rescue! I called them and told them what I needed immediately and they had the parts! The woman on the phone was extremely nice, Christina, and when I got there she was so so nice and helpful. I was basically freaking out because of all the things Lexus said I needed repaired, and Roesbery calmed me down and walked me through (1) what each repair really is, (2) how they repair it, (3) the products they use, (4) the price comparison, and (5) WHEN i need to repair it. Lexus of Concord put all the previous listed things in the "red zone", whereas Roesbery told me what really needed to be done today, they did it, and charged me almost half of what Lexus quoted me. Then the mechanic came out and gave me a time estimate for the other things I needed fixed. I am so impressed by this place. Coming in as a woman is always difficult to any mechanic shop, especially as me who has my head in books all day and doesn't know anything about cars. They even drove me to the library so I wouldn't have to wait in the office for my car to get done; I was able to get some work done as they worked their magic on my baby. They were so nice, so helpful, and very honest. I live in Sacramento but I plan on bringing my car here anytime I need service. A+++++++ for Roesbery!! Thank you guys!!

5

Was in the East Bay and stopped here to get my oil changed (long overdue). The people at Roseberry Car Care were quick, affordable, and best of all honest! This was no Jiffy Lube experience where you get up-sold and lied to about 100 things that need to be replaced. The people working on my car gave me an honest assessment about what needed to be done and then did it quickly and very well! I will 100% be coming back here again for my next oil change!

4

I have a 1999 Audi A4 with 155k on it and I have used this Roesberry location to maintain it for the past 6 or 7 years. They have always been very fair and do a great job of getting the car in and repairs done in a timely way. On top of that, they are very friendly and will take time to explain an issue or take you out to the garage to give a visual as to what the problem is. Overall, I've been very satisfied with the service and results.

4

I recently bought a Groupon for Roesbery Car Care that included an oil change and a mechanic's appraisal. I sat on it for too long and the good folks here were kind enough to honour the Coupon even though it was a few days past due. I made a Friday appointment, dropped the car off, and when returned when it was ready and on time. I have a 1999 Subaru Legacy with 160,000+ miles on it, so I knew darn well that there would be a "Your Car is Ready, But we Found a Few Things" discussion. At this point, I usually tense up and worry about the damage that will be inflicted on my credit card. Actually, the list was pretty reasonable and Christine did a good job describing the items, and offering a rough "Safety First" prioritization. I really appreciated that. Now for those of you (including me) who have exclaimed - "Can You Believe How Much They Charged for X?", I went and got a second opinion at Diablo Auto Specialists. This is Gayle's shop and she subsequently convinced me that the Family that car repairs together, stays together. My final work list and bill from Diablo Auto Specialists was fully in line with what Roesbery Car Car provided. It turned out to be a "Win Win" choice as my car would have been equally well cared for here.